The Need
Why is Brava needed?
Hard to find credible sources
Navigating through the vast online landscape can be a challenge. It's tricky to find credible sources in the sea of information available.
No consistent information retrieval
The evolving nature of the internet adds a layer of complexity, as users must adapt to changing information retrieval methods.
Resource scarcity
Organisations face increasing demands while resources dwindle, making it tough to provide adequate support to users.
Resorting to human assistance
Existing online tools, such as live chat assistants, do little more than frustrate users or ultimately direct them to a human anyway.
Our Solution
Introducing Bullet Brava
Bullet Brava is an AI powered assistant that will train itself on your brand & knowledge. It will provide your users with a supportive conversation to help them navigate their needs. Think ChatGPT but with YOUR knowledge & know-how, giving users valuable insight. We can also tailor it to your brand and tone of voice, making Brava a valuable member of your team.
Conversations through text and voice.
Personalise your assistant – give it a name and personality.
Full control over the knowledge you train Brava with.
Full access to the chats occurring within your setup.
Deliver the power of Brava via a range of platforms and respond in any language.
Proactively contact users to support, gather feedback and improving services.
Why Brava?
Our powerful self-serve option can save organisations valuable human resources to focus on delivery of key services, instead.
Easy to integrate
Brava can slot into your existing website and digital estate, no complex integrations.
Trigger actions
Ability to integrate function calls to external systems (e.g. send emails, add to CRM)
Secure and robust
Robust, secure platform. None of your knowledge is fed into external training models.
Quick data set up
Easily load your knowledge from existing web pages or document repositories.
How it works
Brava works by harnessing the power of AI models and marrying this with your own knowledge and processes. From a user perspective, their interactions are simple and align with conversations they would have with humans.
See Full Process
Understanding User questions
Brava initially interprets the user’s input using natural language processing techniques to understand the context, intent, and details of the query, setting the stage for accurate responses.
Query Processing and Context Establishment
Brava then breaks down the query into key terms and concepts, establishing the context necessary for identifying relevant information.
Information Retrieval from the Knowledge Base
Brava accesses your vast knowledge base, using advanced algorithms to find data most pertinent to the query’s context.
Information Integration and Response Formulation
Relevant information is integrated using language generation models to create a coherent and context-appropriate response, tailored to be as informative and detailed as necessary.
Response Delivery and Interaction Continuation
Brava delivers the response, ready to handle follow-up queries and maintain a fluid, on-brand conversation, enhancing user engagement.
Use Cases
Beside You
Meet Leona, an AI powered infant feeding specialist. Leona is on hand for new mothers who are breastfeeding their baby. With a wealth of knowledge provided by infant feeding experts in the UK, Leona offers a vital, 24 hour outlet for mothers with a desire to continue their breastfeeding journey. With breastfeeding rates in decline across the UK, it is hoped Leona will provide a vital support mechanism where face to face help is limited by resources available.
Leona is currently available through a “Beside You” app and as a Whatsapp service people can contact 24/7.
Bullet AI’s expertise helped us use Brava to create Leona, a virtual infant feeding specialist that’s made a real difference for our residents. We’re proud to recommend Bullet AI’s innovative approach.
Scott, Director, Public Health, Medway Council
Other use cases where Brava is looking to add value
Behaviour support
Any behaviour support programme (e.g. Stop Smoking, Weight Management)
Complex Document Libraries
Allow end users to easily find key information from plain english questions
Areas of user worry
Giving users a layer of support and peace of mind in areas of worry – health, allergies, social care, animal care
Finding information
Provide an easy way for users to navigate large websites containing a wealth of information.
Integration
Easy to deploy
Brava can easily be tailored to your needs in terms of data gathering and integration with existing systems. Flexibility and extensibility are at the core of everything we build.
Integration
Easy to deploy
Brava can easily be tailored to your needs in terms of data gathering and integration with existing systems. Flexibility and extensibility are at the core of everything we build.
Effortless Integration
Integrate Brava seamlessly into your existing digital platforms, websites, and communication channels like WhatsApp. Messenger, and Slack.
Personalised solution
We can build a personalised app tailored to your specific needs. The messaging, brand and design can be tailored to your liking.
Easy data import
Our RapidFire tool can automatically gather knowledge from your existing web pages or document libraries and easily improve it too!
Flexibly add more knowledge
Additional knowledge can be loaded at any time and instantly fed into your AI assistant’s understanding.
No governance hurdles
No personal data is asked from users in our base product, for ease of navigating information governance hurdles.
Live demo
Try our AI assistant
Start chatting to our test AI assistant for free and experience the magic of intelligent conversations. We can even customise the look and feel to match your brand.
Who we are?
Delivering digital solutions to increase efficiency
Bullet AI is a a sister brand to Bullet Digital Solutions, an established web development agency working within a range of sectors delivering complex technical solutions to make a real difference. Our approach is all about making the complicated, simple.
