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Delivering Groundbreaking Seldom Heard Insight
Aida August’s insight reports now provide our partners with the data they need to evidence engagement with seldom heard groups and communities. Being able to analyse all live conversations for reference to the 11 nominated seldom heard groups, is groundbreaking and unique. What’s interesting is the scale of contact with seldom heard groups that the digital assistants are having and that many people belong to more than one group. This insight is critical for councils as the next round of CQC inspections, interviews and self-assessment reports.
Upgraded Aida Dashboards
In a top to toe overhaul, the Aida management console has had a design and usability refresh to make it more accessible and intuitive. The clean new design brings a range of management information to the fore, whilst allowing council colleagues to manage flagged messages and potential safeguarding issues more easily.
Delivering Groundbreaking Seldom Heard Insight
Aida August’s insight reports now provide our partners with the data they need to evidence engagement with seldom heard groups and communities. Being able to analyse all live conversations for reference to the 11 nominated seldom heard groups, is groundbreaking and unique. What’s interesting is the scale of contact with seldom heard groups that the digital assistants are having and that many people belong to more than one group. This insight is critical for councils as the next round of CQC inspections, interviews and self-assessment reports.
Upgraded Aida Dashboards
In a top to toe overhaul, the Aida management console has had a design and usability refresh to make it more accessible and intuitive. The clean new design brings a range of management information to the fore, whilst allowing council colleagues to manage flagged messages and potential safeguarding issues more easily.
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