Updates · Aida

Delivering Groundbreaking Seldom Heard Insight

Aida August’s insight reports now provide our partners with the data they need to evidence engagement with seldom heard groups and communities. Being able to analyse all live conversations for reference to the 11 nominated seldom heard groups, is groundbreaking and unique. What’s interesting is the scale of contact with seldom heard groups that the digital assistants are having and that many people belong to more than one group. This insight is critical for councils as the next round of CQC inspections, interviews and self-assessment reports.

Vishal Patel
17 Aug 26
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